Securus Technologies has been in the business of making our communities safer for over 3 years. The Dallas-Texas-based prison technology conglomerate is continuing the tradition by its recent completion of a drone detection testing program. The 18-month program tested the capability of the company’s drone detection technology and was recently given rave reviews. The technology uses a similar infrastructure to Securus’ Cell Phone Blocking technology and uses digital antennae structure (DAS) to detect and disable drones. The technology is going to be used to combat the recent trend of illegal contraband being introduced to prisons using pilotless drones.
Securus also made headlines for its customer service when it received three Stevie Awards in February 2018. The international awards show focuses on sales and customer service over thousands of business around the globe. Securus took home a Gold Stevie award for the category of Best Customer Service Training Department. The company recently built and staffed a 300-seat customer service call center in Atlanta, Georgia. Receiving these awards so early into the call center’s existence is exciting news for the company.
Securus Technologies provides a myriad of technology-based services via its 20-plus wholly-owned subsidiaries to over 3,500 corrections facilities in North America. The company was formed in 1986 and strives to make the world a better and safer place to live.