Securus Technologies, a major Dallas-based inmate telecommunications firm has taken to raising awareness of fraudulent practices by competitors. According to a press release, Securus uncovered and brought to light a case of fraud involving GTL, a rival inmate telecom company in which GTL overbilled taxpayers for using their services. Securus found that GTL had embedded tampering software in their phone call monitoring system, and programmed it to tack on extra minutes to phone calls as well as rate them unusually high to get surcharges attached to them. All in all, this scheme was found to have cost Louisiana taxpayers more than $1 million in overcharges. Securus CEO Rick Smith has vowed to continue to expose and fight against wrongdoings by any company in the prison communications industry.
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Securus was founded about 30 years ago and is commited to delivering high quality communications solutions to correctional facilities nationwide. It’s led by a team of expert software developers and innovators who’ve designed some of the most sophisticated cutting-edge solutions with advanced security integrated platforms. Securus’s THREADS program uses advanced data analytics and behavioral tracking algorithms that capture inmate call patterns and fraternizing. The data is stored on servers and made accessible to law enforcement when there’s an emergency situation or investigation in progress. The technology has helped numerous officials detect and deter threats. Securus also has biometric readers, and mail scanners for quick communication processing.
Securus has also received the high commendation from the Better Business Bureau [BBB.org] with an A+ rating for outstanding customer service and commitment to integrity. The award was given in part because Securus has a state-of-the-art US-based call center in which company representative handle customer issues. Recently as reported by PR Newswire, Securus bought out J-Pay, a platform that processes payments electronically for inmates, and Securus has now addeed the ability to purchase authorized items, or make desposits from this integrated platform.
Securus Linked In page: https://www.linkedin.com/company/securus-technologies